For search questions
Include whether you were using People Search or Company Search, the filters involved, and what you expected to see. Do not send an entire exported contact list by email.
Support desk
SearchLeads support, with useful context.
Whether you are building a list, handling a subscription, or reporting a problem, we will help you get unblocked.
support@searchleads.coA faster support request
1
Tell us where it happened
Share the page URL or area of the product.
2
Add the useful context
Include an error, screenshot, or request ID when available.
3
We take it from there
We will respond with the next best action for your issue.
Choose a topic
Point us in the right direction.
Each option opens a pre-addressed email with the right subject line.
Account and access
Sign-in, workspace, team, and account-setting questions.
Searches and exports
Help with filters, results, exports, credits, and API access.
Billing and plans
Invoices, subscriptions, credit packs, cancellations, and receipts.
Security and privacy
Report a security concern or make a privacy-related request.
Before you write
Make your request easy to solve.
Your account email, the affected URL, and a screenshot or exact error usually give us everything we need.
For API or export questions
Include the request or job identifier, response status, and approximate time. Remove API keys, authorization headers, and sensitive exported values before sharing logs.
For billing or privacy questions
Use your account email and explain the transaction, data request, or record involved. The refund policy and privacy policy list the relevant process.
Support guidance cannot replace account-specific investigation. Preserve the original error and identifiers, but redact secrets and unrelated personal data before sharing diagnostic material.